Privacy Policy GangBet Malaysia

GangBet ("we", "the Platform") is committed to protecting the privacy of all users who access and use our platform at gangbet.biz. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of your personal data.

This policy applies to all GangBet users in Malaysia, including those registering a new account, making deposits via Touch 'n Go, GrabPay, DuitNow, or any other payment method we offer, as well as anyone browsing gangbet.biz without an account.

By registering an account or continuing to use the GangBet platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our platform and contact us to request deletion of any data we may have collected.

GangBet complies with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA) where applicable. We treat user privacy not merely as a legal obligation, but as the foundation of trust that defines our relationship with every member of the platform.

GangBet operates on a "minimum collection" principle — we only collect data that is genuinely necessary to deliver our services safely and efficiently. The categories of data we collect are as follows:

We do not collect sensitive data such as health information, religious beliefs, or political views, unless you voluntarily provide it in specific contexts (such as a self-exclusion request related to responsible gambling).

GangBet uses collected data solely for legitimate and transparent purposes. Your data will not be used for any purpose you have not consented to, unless required by law.

Purpose of data use:

• Account management: Processing your registration, login, and identity verification (KYC) as a GangBet member.
• Transaction processing: Handles deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks, and fund withdrawals in Malaysian Ringgit (RM).
• Platform security: Detecting and preventing fraud, money laundering, or misuse of the GangBet system.
• Customer support: Responding to enquiries and resolving issues reported via live chat or email.
• Important communications: Sending account-related notifications, policy updates, and security information.
• Platform improvements: Analysing usage patterns to improve the playing experience on GangBet.
• Legal compliance: Fulfilling applicable legal obligations, including AML (Anti-Money Laundering) reporting requirements.
• Responsible gambling: Monitoring betting patterns to identify signs of problem gambling and offer appropriate assistance.

GangBet does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are certain circumstances in which we may share your data:

• Payment service providers: Transaction data is shared with payment processors (such as FPX, Touch 'n Go, and GrabPay operators) solely for the purpose of processing your RM deposits and withdrawals.
• Technical service providers: Cloud infrastructure and technology providers that assist us in operating the GangBet platform, subject to strict confidentiality agreements.
• Legal authorities: When required by a court order, legal directive, or authorised enforcement agency in Malaysia.
• Fraud prevention: Limited information may be shared with identity verification agencies to verify your identity during the KYC process.

GangBet uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit gangbet.biz.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login sessions, account security, and bet processing. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collecting statistical data (pages visited, time spent on the platform) to help us understand how users interact with GangBet and improve the overall experience.
• Preference cookies: Saves your preferences such as language (Bahasa Melayu), display settings, and choices you make on the platform.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the GangBet platform. A cookie notice will be displayed on your first visit to our platform.

GangBet invests seriously in security technology and processes to keep your data protected at all times. Key security measures we have implemented include:

• 256-bit SSL Encryption: All data transmitted between your device and GangBet's servers is encrypted using the latest TLS/SSL protocols.
• Two-Factor Authentication (2FA): Available on all GangBet accounts as an additional layer of security at login.
• Continuous monitoring: Our system is monitored 24/7 to detect any suspicious activity or unauthorised access attempts.
• Data encryption at rest: Sensitive data such as payment details and identification information is stored in encrypted form on our servers.
• Internal access controls: Only GangBet staff who require access to specific data to carry out their authorised duties are permitted to do so, and all access is logged and audited.

GangBet does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy, or longer than required by applicable law.

• Active account data: Retained for as long as your account remains active on the GangBet platform.
• Financial transaction data: Retained for a minimum of 7 years in accordance with financial reporting and AML requirements under Malaysian law.
• Support communication data: Conversation records are retained for 2 years for reference and complaint resolution purposes.
• Log and security data: Access logs and security activity records are retained for 1 year for digital forensics purposes if required.

If you close your GangBet account, personal data that is no longer required will be deleted within 90 business days. Data that must be retained for legal compliance purposes will be archived with strictly limited access.

As a GangBet user in Malaysia, you have several rights regarding your personal data. GangBet respects and facilitates the exercise of these rights:

To exercise any of the above rights, please contact us by email at support@gangbet.biz or via live chat within the platform. Please state the right you wish to exercise and verify your identity so we can process your request promptly.

GangBet does not provide services to individuals under the age of 18. Our platform is designed exclusively for adults who wish to enjoy Sports Betting, casino, e-sports, slots, and other games in a responsible manner.

We do not knowingly collect personal data from minors. Should we discover that a minor's data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.

The GangBet platform may from time to time contain links to third-party websites or services (for example, football league guides, sports news portals). GangBet's Privacy Policy does not apply to those external sites.

We encourage you to read the privacy policy of every website you visit through links from GangBet. GangBet is not responsible for the privacy practices or content of any third-party websites.

GangBet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or the expansion of platform services. Any material amendments will be communicated to users via:

• In-platform GangBet notifications
• Email to the address registered on your account
• Clear notice displayed on the gangbet.biz homepage

The "Updated" date shown at the top of this document indicates when this Privacy Policy was last amended. Continued use of the GangBet platform after any amendments are published will be considered your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding GangBet's Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:

We take every privacy-related enquiry seriously. Our experienced team will work to resolve any issue you raise promptly, transparently, and professionally.